Frequently Asked Questions

Questions about the App:

Why does the application needs acces to the Media Folder on my phone during the first logging in?

• The Rover-tracking application does not need access to your photos and videos, nor does it manage them. During use, the application downloads and stores a lot of data on the phone, including maps, zone and destination data. During running, it records the position data, stores it on the phone and transmits it every 5 seconds with  Internet access. The most efficient way to store this data temporarily is via the Media folder, and then synchronize it into the Rover-tracking system from there. In order for the application to manage data on the phone, it is necessary to grant access to the Media folder.

Why does the application asks for access to internet data at the first login?

• The application transmits the collected data and the content necessary for operation (maps, targets, zones, etc.) via internet.

How and where can I create a user account and why is this necessary?

• The essential function of the Rover-tracking application is to record, store and display positions and targets. In order to be able to manage their connection with each other, it is necessary to identify the user. With the user account created on the www.rover-tracking.com website, you can use the application, as well as manage the registration and participation during competitions, the organizers of the competitions will use this to identify you durng events and score your performance using the rover-tracking system.

Based on what, and when are available competitions displayed in the application?

• After logging in to the application, in the Select an Event menu, all competitions for which the user's application has been accepted are available.

What is the SES - Send Emergency Signal function, how does it work?

• A unique feature of the Rover-tracking system is the SES - Send Emergency Signal function. When used (after confirmation), the system notifies the emergency contact specified by the user in an automatic email message, as well as all other users within a 50 km radius of the signal, displaying the phone number, the exact location and time of the emergency call. This way the informed user can contact the sender of the signal as soon as possible. The organizers will also receive the emergency message during competitions.

What is the difference between using the app with Free and Pro licenses? What are the extra features?

• Extra features with the PRO licence:
  • In the Add place menu, you can add the phone number and contact information for the given place
  • Filtering and writing comments are available for all Locations
  • 51 Goal and Flag becomes available to use
  • By entering the rover-tracking.com page, all own tracks recorded with a PRO license can be viewed, downloaded, and exported
  • When creating a group, you can invite up to 5 members
  • In the case of a group tour, you can see the Track of each group member on the website
  • You can use the Chat function during competitions

 When will the application be available for iOS?

• The iOS version of the application is under development and is expected to be available from the end of March 2023.

Questions related to online interfaces and data management (GDPR):

Why are there several websites in the rover-tracking system?

• The rover tracking system consists of:
  • the Rover-tracking application,
  • the www.rover-tracking.com homepage
  • and  sub-pages created separately for each Event (e.g. szeged2023.rover-tracking.com).

You can manage tasks related to the application and user account on the main page, and tasks related to a specific competition on the subpage of the given competition.

On what basis does the competition website displays some of my data, and who is allowed to see it?       

• The competition website displays the following data of each competing Pilot publicly (i.e. also for viewers without a user account): Pilot's name, Nickname, Website, Photo, Photo of his/her car, content of the About Me interface. These data will appear here if the entry for the given competition has been finalized.

• In the closed system, the organizers of the competition can see above all the following data necessary for conducting the competition: Name, Nationality, Email address, Mobile phone number, address data required for invoicing, Car registration number, Nickname, and the content provided on the PR and Marketing interface, as well as any data , which the applicant authorized the organizer to gain access to, on the application form.

When will my position appear on the online map, and who can see it?

On the map of the subpage of a specific competition, during the races, the position of all competitors who:

• • entered the competition,
  • their registration is final,
  • and indicated that they will participate in the competitions on the given day by pressing the Start button, is displayed to the public.

These positions can be displayed in real time or with a delay set in advance by the tournament organizer (e.g. 10 minutes). On the online map, viewers without a user account or competitors see the delayed status, official users of the Event always see the real position (after logging in).

Who handles tha data I provide?

• The Primary Data Handler of the data provided on www.rover-tracking.com is the system owner and operator, Peviktera Consulting Ltd.
• You can find our data management documentation Here.

Why is it necessary to enter an Emergency Notification email address?

• During the operation of the SES-Send Emergency Signal function, an automatic emergency message is sent to this email address.

What data does the primary data handler transmits to the organizer during registration for a competition?

• All data that the applicant has authorized the rover-tracking system to transfer to the organizer by submitting the application form. The organizers of the competition receive this data in the closed system.

Who can see a photo I took with the app?

• The photos of the places added in the add place menu are public, they are available on the server. In the case of photos uploaded to the event gallery, the user can set who can see the given photo:
• • Everyone (public)
  • Only competitors and organizers (Participants)
  • Or just the creator and the members of his/her team (My Team).

Questions related to use during competitions:

When registering for a competition, on what basis and how can I place an order regarding accomodation, menu, or other products?

• The options made available by the organizers of the competitions are integrated into the registration interfaces of the Rover-tracking system. Therefore you may encounter different options for each competition, which in each case depend on the cooperation agreements and opportunities of the local organizer.

How is the application different during a competiton, compared to Training Mode?

• In a competition environment, the application is the primary information sharing and communication channel between the participants and the organizers, it collects the data necessary for the completion of the competition tasks, and with the help of the competition functions developed for the organizers, we record the points of the manually controlled tasks.
• The automatic scoring system continuously operating in the background performs the evaluation of the tasks, which is checked by the official Scorer of the competition.

Is there a difference in competition between the Free and Pro licences?

• The functions available using the Pro license are also available in a competition environment, but competition is also possible using the Free license.Users using Free mode are not at a disadvantage compared to users with Pro licenses during Competitions.
• In such a case, the organizer determines the number of available flags, the same number will be available to everyone.
• The Pro functions are mostly options related to the Training Mode between competitions, which remain active even in a competition environment.